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Returns & Exchanges
At POSTERA, we want you to love your home. If your new decor or furniture isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Pack with Care
Place the items in their original packaging, ensuring all fragile home goods are securely padded to prevent damage during transit.
3
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
4
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing